Managing Services

Managing Services:

This is the section you will be able to manage the services you have created (you would create the various services through the quotes and products section).

Overview You will be able to view the following information in this section: 

  • Service ID
  • Customer
  • Product details
  • Type of service
  • Description
  • Base price
  • Final price
  • Date created
  • Billing cycle 
  • Service status
  • Action icons to edit the services.

 If you click down on the "EDIT" tab on the top right or use the icons on the right of the service,  you have the following options:

  • Enable the service
  • Disable the service
  • Delete the service 
  • Edit the service 
  • Unsuspend the service 
  • Suspend the service

The filter section next to this, allows you to filter through all the results of the services.

If you select multiple services to edit you will see the following screen:

You are able to action the following in this section:

  • Disable
  • Cancel
  • Migrate product
  • Delete

If you click next to the action box on the right, you are able to view/edit the full product.

You will then be directed to the service, where you are able to view and edit the service.

The following service information will be available:

  • Service Info:
  • Customer
  • Product
  • Status
  • Creation date
  • Last modified
  • Service Type

The following billing information will be available to be edited:

  • Service price
  • Discount
  • Final price
  • Billing cycle
  • Billing date 
  • Billing status
  • Last invoice
  • Next invoice

The next section allows you to see the following information:

  • General info (Radius username/password, Static IP, Active Sessions)
  • Radius AVP Pairs - Attributes can be added. Radius attributes specified here will be sent whenever this service connects
  • Cap information
  • Usage (Can be set to 24 Hours, Last week, or last month)
  • Graphs (Can be set to 24 Hours, Last week, or last month)
  • Auth logs
  • Sessions
  • Port locking
  • Location

Below this, you are able to add tags, service notes, and add equipment assigned to the service.

Please click on our "support" button at the top right of the page if you have not found any information to assist with what you needed in this section.

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